General information only: This article is not legal, financial or recovery advice and does not replace advice from a qualified professional familiar with the facts.
Set credit terms before supply
Document the approved credit period, credit limit, billing entity, purchase-order requirement, delivery address and authorised contacts.
Create acceptance evidence
Use signed delivery records, goods-receipt confirmation, service milestones and customer portal acknowledgments to reduce later disputes.
Act on early warning signs
Repeated approval delays, unexplained deductions, broken promises and requests for extended credit should trigger management review before exposure increases.
Use ageing ownership and escalation rules
Assign responsibility for each ageing band, define when sales or management joins the conversation and record every commitment in one system.
Practical next step
Organise the invoices, ledger, order or agreement, delivery records and communication history. Use the CredEnd recovery calculator to identify document gaps, or submit the case for a confidential assessment.