Process
A clear, documented and compliance-focused recovery workflow from submission to closure.
1
Document Verification
Invoice, ledger, PO, emails, delivery proof and payment history are reviewed.
2
Debtor Profiling
We assess debtor type, payment conduct, dispute signals and communication route.
3
Strategy Planning
Recovery approach, settlement possibility and escalation path are mapped.
4
Communication Workflow
Professional reminders, calls, emails and settlement follow-ups are documented.
5
Settlement Closure
Payment commitments, closure terms and final status are recorded.
Status Tracking Visual
Submitted
Documents received
Verified
Claim strength checked
Negotiation
Active follow-up
Settlement
Terms under closure
Escalation
Advocate route if required
Closed
Recovery or final outcome noted