Base: Delhi / Delhi NCR Serving clients across India
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Process

A repeatable operating model designed to reduce internal follow-ups and improve closure probability—while keeping communication professional and documented.

1

Intake & validation

We review invoices, ledger, agreements and confirmations to map facts, establish recoverable amounts, and finalize a strategy.

2

Structured engagement

Controlled outreach and follow-ups (calls/emails/notices as applicable) to secure acknowledgement and movement towards payment.

3

Negotiation & settlement

We facilitate settlement options including part-payments, milestones and payment plans aligned to your approvals.

4

Closure & reporting

Recoveries are tracked, confirmed and recorded with updates for your finance/legal teams. Closure documentation is supported.

Recovery workflow — visual flow

A single, consistent path from onboarding to closure, with a controlled escalation option if required.

Compliance standards
Onboarding
Documents + scope
Outreach
Calls, emails, notices*
Negotiation
Terms & approvals
Settlement
Plan / milestones
Closure
Confirmation & reporting
Legal coordination (if needed)
Through empanelled advocates

* Notices are used where applicable based on documentation and strategy; CredEnd remains a facilitation platform.

Pricing model — success-fee led

Transparent structure designed for finance teams: aligned incentives, no aggressive tactics.

Get a quote
Most common

Structured Recovery

Success fee (case-based)
  • Structured outreach + follow-up workflow
  • Documentation trail & regular reporting
  • Negotiation-led settlement facilitation
Ideal for undisputed / standard overdue invoices.
Complex matters

Disputed / Multi-invoice

Strategy + success fee
  • Dispute mapping + evidence pack
  • Milestone-based settlement structuring
  • Stakeholder coordination
Used when there are disputes, returns, or multiple stakeholders.
If required

Legal Coordination

Handled separately
  • Coordination through empanelled advocates
  • Client approval before any step
  • CredEnd stays as facilitation platform
Legal fees (if any) are paid directly to advocates as per scope.
How we quote: based on amount, age, documentation strength, debtor behaviour and complexity. Use our Recovery Calculator for an indicative plan.

Client approvals

You stay in control. Settlement terms and payment plans are aligned to your approvals before confirmation.

Documentation trail

Every step is designed to remain traceable—supporting stakeholder alignment and audit-readiness.

Escalation (if required)

Where legal escalation is necessary, it is coordinated separately through empanelled advocates. CredEnd is not a law firm.

Typical timeline

Timelines depend on documentation quality and counterparty responsiveness. Many matters move to acknowledgement/settlement discussions within the first 7–15 days of structured engagement. Complex matters may require longer coordination.

Get a recovery plan in one conversation
Share invoice value, debtor details and available proof. We’ll suggest the fastest compliant path to closure.
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