COMMERCIAL ENGAGEMENT

Know the approach before you engage.

Every outstanding invoice comes with different facts. We review your case and explain the proposed recovery scope and commercial terms before any engagement begins.

Submit a case for review
HOW OUR ENGAGEMENT WORKS

Structured assessment. Clear written terms.

Our business recovery support is generally structured around successful collections, subject to individual case review and a signed agreement. The applicable fees are shared directly with the client—not calculated on the public website.

01

Tell us about the outstanding

Submit the debtor name, approximate unpaid amount, payment default date and any available supporting records. You can start without uploading every document.

02

Review and proposed scope

We assess the commercial situation, debtor responsiveness, records and likely follow-up requirements. We then discuss whether an engagement is suitable.

03

Written agreement before action

The scope, professional fees, applicable taxes, responsibilities and any separately agreed costs are confirmed in writing before work begins.

WHAT YOU CAN EXPECT

Clarity without unnecessary calculations.

We focus on the actions and information that can help resolve a business receivable, not on hypothetical net-recovery illustrations.

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Professional follow-up

Documented payment follow-ups, ledger reconciliation assistance and tracking of client-approved settlement discussions.

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Client control

Payment plans, concessions and final settlement decisions remain subject to your instructions and approval.

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Legal services are separate

Advocate notices and legal proceedings are not included automatically. Independent or empanelled advocates provide legal services under separate arrangements where appropriate.

Have an overdue invoice?

Share a few details for a confidential case review and a discussion of the proposed engagement terms.

Submit a recovery case →
Take control of overdue receivables

Start with a confidential, document-led assessment.

Share the amount, invoice age and available records. CredEnd will review the commercial recovery pathway without promising an outcome.